FAQ
FAQ
We invite you to familiarize yourself with the popular
questions from our clients, before contacting our
customer support.
- Absolutely not! We have nothing to do with hemp and the cannabis trade. You cannot order it from us. We are not breaking the law.
Our e-mail is used only for placing orders and, only occasionally, we can answer your questions.
To get all possible information regarding cultivation, we recommend that you go to our profile forum. On it you will find many topics and sections such as“ For beginners ”,“ Legal section ”,“ News ”,“ Reports ”and much more.
Thus, in In the corresponding section, you can ask any question that interests you, which will be answered in detail by intelligent, experienced people.
To get all possible information regarding cultivation, we recommend that you go to our profile forum. On it you will find many topics and sections such as“ For beginners ”,“ Legal section ”,“ News ”,“ Reports ”and much more.
Thus, in In the corresponding section, you can ask any question that interests you, which will be answered in detail by intelligent, experienced people.
We CAN guarantee:
- Seed quality. Topics about their cultivation by different people constantly appear on our forum. Also, before getting to the storefront, they are tested in conditions as close to ideal as possible.
- The fact of sending the seeds.
What we can NOT guarantee:
- Successful delivery seeds. We try to make the packaging as safe as possible and provide you with a declaration number or RPO. Which indicates that we did our best on our part. All other questions on delivery - to the carrier.
- Germination of seeds after they got to you. It all depends on many factors such as growing conditions / environment, knowledge, experience, etc.
- Seed quality. Topics about their cultivation by different people constantly appear on our forum. Also, before getting to the storefront, they are tested in conditions as close to ideal as possible.
- The fact of sending the seeds.
What we can NOT guarantee:
- Successful delivery seeds. We try to make the packaging as safe as possible and provide you with a declaration number or RPO. Which indicates that we did our best on our part. All other questions on delivery - to the carrier.
- Germination of seeds after they got to you. It all depends on many factors such as growing conditions / environment, knowledge, experience, etc.
Although the seeds themselves are not prosecuted by the legislation of Ukraine, we try to pack the parcel as inconspicuously and securely as possible. We send seeds in our original packages in packs of 3, 5 or 10 pieces.
A box of seeds is packed in a courier package. If some of the packaging components are missing, we always compensate for this with additional bonuses. This applies to sending parcels by transport companies. In case of sending an order across Ukraine by UkrPoshta, the same packages are folded into an envelope with a shockproof film inside and sent to the customer. However, when sending to other countries by UkrPoshta or for large orders, we put seeds in a so-called substrate for laminated and wooden panels. In this substrate, numbered cells for seeds are made and a piece of paper is inserted on which the cell number, the corresponding grade and quantity are indicated.
A box of seeds is packed in a courier package. If some of the packaging components are missing, we always compensate for this with additional bonuses. This applies to sending parcels by transport companies. In case of sending an order across Ukraine by UkrPoshta, the same packages are folded into an envelope with a shockproof film inside and sent to the customer. However, when sending to other countries by UkrPoshta or for large orders, we put seeds in a so-called substrate for laminated and wooden panels. In this substrate, numbered cells for seeds are made and a piece of paper is inserted on which the cell number, the corresponding grade and quantity are indicated.